Parents
Lessonface is a site for online music lessons taught over video conference with amazing music teachers around the globe. Creating a joyful, safe, and convenient educational experience for our students is our goal.
We welcome students of all ages.
Please note that Lessonface is COPPA compliant.
We have created additional account features for parents so that children accounts can simply be added and managed as semi-independent, such as in the case where lessons are being booked for multiple siblings or where the child is learning to manage his or her own schedule to some extent. Lessons for children may also be booked entirely under the parent account without adding additional child student accounts.
- Parents have complete access to their children accounts, including lessons booked and messages sent.
- Parents can attend their child's class from their own login, meaning it's possible to dial in from a third location if need be.
Any person casually browsing Lessonface.com is able to see teachers' profiles, watch their profile videos, and view articles on Lessonface.com. The ability to view teachers' schedules, send and receive messages from teachers, and schedule and pay for lessons is restricted to registered users. Users on Lessonface need to be at least 13 to register an account. Users under 13 need to registered by a parent.
We check a registering user's age immediately upon registration, prior to gathering any of that user's other personally identifiable information. If the user is under age 13, he or she is prompted to ask a parent or guardian to set up the account.
As with your child in any new interpersonal setting, we encourage you to check it out for yourself - it's easy to attend the lesson, either by being in the room with your child or by dialing in from another location. You can attend the audio portion of the lesson by phone, or the complete audio and visual by computer with Internet, with or without your own webcam.There's no additional fee.
For more information about our Children Privacy Policy, Family Accounts and Parental Controls, Terms of Use, and deleting your child's account, please refer to the information below.
If you ever have questions or concerns, please don't hesitate to contact us by calling 718-577-2100 or emailing kids@lessonface.com.
Additional Information
Children's Privacy Policy. We have a comprehensive privacy policy regarding children that we encourage you to read (scroll down for "Lessonface.com, Inc. - Children's Privacy Policy"). Our children's privacy policy describes how we collect and use personal information collected online from children. It also describes how parents can review the personal information we have collected. A link to our legal policies is posted at the bottom of each page on the Lessonface website.
Parent Notifications. Only the parent can create an account for a child under 13. Lesson bookings, reminders, and message notifications will be emailed to both the parent and their associated child account.
Parents Can Revoke Registration. We allow parents to revoke their child's registration with us at any time. If you revoke your child's registration, we will delete the personal information that your child has provided to us. If you do not revoke your child's registration, we will use the personal information that your child has provided to us for the purposes stated in this notice. If you want us to revoke your child's registration, respond to the email you receive notifying you that your child has attempted to register with Lessonface.com with "revoke."
Click here to view the Federal Trade Commission's tips for parents.
Terms of Use. Use of all Lessonface Sites is governed by the "Terms of Use" posted at the bottom of each Lessonface Site Page. The Terms of Use contain important provisions governing your, your child's and our rights including acceptable conduct on the Lessonface Sites, intellectual property rights (for example, our right to use information, content and materials submitted to us by your child) and other rights available to you, your child and us. We ask that you read the Terms of Use and ensure that you understand them. If you do not want you and your child to be bound by these terms, you must revoke your child's registration.
Click here to view the Terms of Use.
By not revoking your child's registration, you agree that you and your child will be bound by the "Terms of Use" in connection with his/her use of Lessonface Sites and you agree to personally ensure that your child complies with the Terms of Use.
Children Can Participate In Some Lessonface Site Features Without Registering. If you decide to revoke your child's registration, your child will still be able to surf our site and look at teacher profiles.
Options for further assistance:
Send an e-mail with your questions or comments to kids@lessonface.com.
Write us at:
Lessonface.com, Inc
451 West St
New York, NY 10014
You may also telephone us at 1-(718) 577-2100. (If you are not 18 years of age or older, you must have your parent or guardian's permission to call this number.)
Lessonface.com, Inc. - Children's Privacy Policy
Updated: 2/20/2016
This Children's Privacy Policy is designed to answer your questions regarding our privacy policies and principles with respect to children under the age of 13. This Children's Privacy Policy governs specifically the main Lessonface.com site. We have designed the Lessonface site to create additional features that we believe parents and children will find useful. This includes a different registration process.
For your convenience, this Children's Privacy Policy uses terms that are defined in our general Privacy Policy. These guidelines pertain to how we treat children on the main Lessonface site.
The Children's Online Privacy Protection Act ("COPPA") requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age; and that we obtain the consent of parents and guardians in order for children under 13 years of age to use certain features of our Web sites. Below we explain how we do that for these "children." Also, when we use the term "parent" below, we mean to include legal guardians.
- What types of personal information do we collect about children?
- How do we use and share the personal information that we have collected from children?
- How do we notify and obtain consent from parents for the collection of personal information from their children?
- How can parents access, change or delete personal information about their children?
- How will we notify parents if our Children' Privacy Policy changes?
- Who do guests contact with questions or concerns about our Children's Privacy Policy?
What types of information do we collect about children?
Children can surf Lessonface, and view content, including teacher's profiles and videos without any personal information being collected. We do not collect personal information from children unless they register on Lessonface sites. The only information we collect from children during our registration process is a child's parent's e-mail address, member name, and password. We validate the ages of our guests, including children. Parents can choose whether or not to create a child's semi-independent account when they create their own registration, or at the time of a lesson booking. Note that all sites that are directed to children under 13 are prohibited by law from conditioning a child's participation in an online activity on the child's providing more personal information than is reasonably necessary.
How do we use and share the personally identifiable information that we have collected about children?
If a child or parent updates the account information to include the child's email address, we will personalize communications to a child, as we would to an adult regarding lesson schedule updates, such as reschedule requests from a teacher or cancellation, as well as upcoming lesson reminders. In addition, personal information regarding a child may be collected and used to enable a child's participation in certain interactive features such as taking a lesson through our video chat platform, instant message chatting, sending e-mail, posting on message boards and other similar activities. These activities may involve disclosure of a child's personal information to third parties. In addition, we may share a child's personal information with third parties to the extent reasonably necessary to: protect the security of integrity of our sites; to take precautions against liability; to respond to judicial process; or to the extent permitted under provisions of law, to provide information to law enforcement agencies or for an investigation related to public safety.
How do we notify and obtain consent from parents for the collection of information from their children?
For children under 13, we only allow registration by the parent. The parent can choose whether or not he or she wants to also create a semi-independent account for the child's separate login. Child accounts are completely accessible from the parent account. Unless the child account associated with the parent account is created by the parent, all email communications from the site will continue to go solely to the parent.
How can parents access, change or delete personally identifiable information about their children?
At any time parents can refuse to permit us to collect further personal information from their child and can request that any personal information we have collected be deleted from our records. We use two methods to allow parents to access, change, or delete the personally identifiable information that we have collected from their children.
A parent can access, change, or delete his or her child's personal information by logging on to the child's account at the Lessonface site at https://www.lessonface.com, or by logging into his or her own account, going to "Manage Child Account" and accessing the child's account through the link provided. There are instructions at login explaining how to recover a password if either child or parent has forgotten it.
A parent can contact our customer service department to access, change, or delete the personal information that we have collected from his or her child by sending an e-mail to kids@lessonface.com. Please include the parent and or child's member name and the parent's e-mail address in the e-mail so that we can better assist you with your inquiry or request.
How will we notify parents if our Children's Privacy Policy changes?
We may amend our Children's Privacy Policy at any time. We will provide parents notice by e-mail of any material changes in the way we intend to collect, use, and/or share children's personal information. Please note that, at all times, parents should update their personal information to provide us current e-mail addresses. We will apply material changes in our Children's Privacy Policy only in conformance with applicable law, including any applicable provisions of COPPA that require parental consent.
Whom to contact with questions or concerns about our Children's Privacy Policy?
If you need further assistance, please send an e-mail with your questions or comments to kids@lessonface.com or write us at:
Lessonface.com, Inc
451 West St
New York, NY 10014
You may also telephone us at (718) 577-2100. (If you are not 18 years of age or older, you must have your parent or guardian's permission to call this number.)
To view our general Lessonface Privacy Policy, click here.